Privacy Policy

Effective Date: [Insert Date]

New Avenue Hotel – The Pas (“we,” “our,” “us”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including PIPEDA.

1. Information We Collect

We may collect personal information when you:

• Make a reservation
• Check in at the hotel
• Contact us via phone, email, or website
• Use our transportation services
• Subscribe to promotions or offers

Information may include:

• Full name
• Contact information (phone number, email address)
• Billing and payment details
• Government-issued ID details
• Vehicle details (if applicable)
• Booking history and preferences

2. How We Use Your Information

• Process reservations and payments
• Confirm bookings and provide support
• Verify identity at check-in
• Process deposits
• Send confirmations and updates
• Improve guest experience
• Comply with legal requirements

3. Payment Information

Payment information is processed securely. We do not store full credit card details beyond what is necessary.

4. Sharing of Information

We do not sell or rent personal information. We may share with:

• Payment processors
• Transportation partners
• Legal authorities if required

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or misuse.

6. Cookies & Tracking

Our website may use cookies to improve experience. You can disable cookies in your browser settings.

7. Access & Correction

You may request access or corrections to your personal information by contacting us.

8. Contact Information

New Avenue Hotel – The Pas
[Insert Address]
[Insert Email Address]
[Insert Phone Number]